{"id":140,"date":"2019-01-17T11:03:22","date_gmt":"2019-01-17T11:03:22","guid":{"rendered":"http:\/\/crown-oil-new\/?page_id=140"},"modified":"2025-07-08T16:57:23","modified_gmt":"2025-07-08T15:57:23","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/www.crownoil.co.uk\/services\/technical-support\/","title":{"rendered":"Technical Support"},"content":{"rendered":"\n<div class=\"wp-block-crownoil-content-spacer content-spacer\">\n<h2 class=\"wp-block-heading first\" id=\"h-need-help-with-your-fuels-and-oils\">Need Help with Your Fuels and Oils?<\/h2>\n\n\n\n<p>Crown Oil has over 75 years of experience supplying a wide range of fuels, oils and lubricants to businesses and off-grid homes across the UK. During this time, we\u2019ve built up a wealth of knowledge and specialism and have become an industry leader.<\/p>\n\n\n\n<p>From employing some of the UK\u2019s most qualified chemists at our onsite laboratory to leading the way in the renewable fuels market, we have the tools and expertise to provide the support you need with your liquid fuels.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-crownoil-content-spacer content-spacer\">\n<h2 class=\"wp-block-heading\">Meet some of our technical team<\/h2>\n\n\n\n<p>As well as our team of knowledgeable account managers&nbsp;and&nbsp;friendly drivers, our qualified technicians are based in-house at our onsite laboratory&nbsp;and are on hand to support your&nbsp;business with any fuel-related needs.<\/p>\n\n\n\n<p><strong>Our technical team is committed to providing:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list tick-list\">\n<li>Quality control<\/li>\n\n\n\n<li>Research and development<\/li>\n\n\n\n<li>OEM collaboration<\/li>\n\n\n\n<li>Fuel and lubricant analysis<\/li>\n\n\n\n<li>Specialist support<\/li>\n<\/ul>\n\n\n\n<p>This ensures you receive dedicated, one-on-one assistance from highly qualified experts.<\/p>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-crownoil-content-spacer content-spacer\">\n<div class=\"wp-block-crownoil-columns columns\" style=\"--columns-layout:75% 25%;--columns-alignment:center\">\n<div class=\"wp-block-crownoil-column columns__item\">\n<h3 class=\"wp-block-heading has-blue-color has-text-color\">Simon &#8211; Technical Sales Manager<\/h3>\n\n\n\n<p>You may be familiar with Simon from his work on HVO &#8211; he&#8217;s been an incredible advocate for the advanced sustainable diesel alternative, and his knowledge about our renewable fuels is second to none!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-crownoil-column columns__item\">\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"360\" height=\"360\" src=\"https:\/\/www.crownoil.co.uk\/wp-content\/uploads\/2024\/04\/Simon.jpg\" alt=\"\" class=\"wp-image-112232\" srcset=\"https:\/\/www.crownoil.co.uk\/wp-content\/uploads\/2024\/04\/Simon.jpg 360w, https:\/\/www.crownoil.co.uk\/wp-content\/uploads\/2024\/04\/Simon-300x300.jpg 300w, https:\/\/www.crownoil.co.uk\/wp-content\/uploads\/2024\/04\/Simon-150x150.jpg 150w\" sizes=\"auto, (max-width: 360px) 100vw, 360px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-crownoil-content-spacer content-spacer\">\n<div class=\"wp-block-crownoil-columns columns\" style=\"--columns-layout:25% 75%;--columns-alignment:center\">\n<div class=\"wp-block-crownoil-column columns__item\">\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"360\" height=\"360\" src=\"https:\/\/www.crownoil.co.uk\/wp-content\/uploads\/2023\/04\/Riaz-1.jpg\" alt=\"\" class=\"wp-image-111274\" srcset=\"https:\/\/www.crownoil.co.uk\/wp-content\/uploads\/2023\/04\/Riaz-1.jpg 360w, https:\/\/www.crownoil.co.uk\/wp-content\/uploads\/2023\/04\/Riaz-1-300x300.jpg 300w, https:\/\/www.crownoil.co.uk\/wp-content\/uploads\/2023\/04\/Riaz-1-150x150.jpg 150w\" sizes=\"auto, (max-width: 360px) 100vw, 360px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-crownoil-column columns__item\">\n<h3 class=\"wp-block-heading has-blue-color has-text-color\" id=\"h-riaz-amanjy-technical-development-manager\">Riaz Amanjy &#8211; Technical Development Manager<\/h3>\n\n\n\n<p>Riaz has been with us for over 20 years! He&#8217;s not only one of our longest-standing team members but also a font of fuel knowledge. His specialisms include the formulation of industrial and automotive lubricants and fuel blending.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-crownoil-content-spacer content-spacer\">\n<div class=\"wp-block-crownoil-columns columns\" style=\"--columns-layout:75% 25%;--columns-alignment:center\">\n<div class=\"wp-block-crownoil-column columns__item\">\n<h3 class=\"wp-block-heading has-blue-color has-text-color\">Richard &#8211; R&amp;D Development Manager<\/h3>\n\n\n\n<p class=\"has-blue-color has-text-color\">Richard has been a chemist in the fuel and oil industry for over 40 years, and has been part of the Crown Oil family for almost a decade. With his wealth of experience and MRSC qualifications, he&#8217;s a valued member of our expert team!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-crownoil-column columns__item\">\n<figure class=\"wp-block-image size-full is-resized is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.crownoil.co.uk\/wp-content\/uploads\/2023\/04\/Richard-200px.jpg\" alt=\"\" class=\"wp-image-111258\" srcset=\"https:\/\/www.crownoil.co.uk\/wp-content\/uploads\/2023\/04\/Richard-200px.jpg 200w, https:\/\/www.crownoil.co.uk\/wp-content\/uploads\/2023\/04\/Richard-200px-150x150.jpg 150w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-crownoil-content-spacer content-spacer\">\n<div class=\"wp-block-crownoil-columns columns\" style=\"--columns-layout:25% 75%;--columns-alignment:center\">\n<div class=\"wp-block-crownoil-column columns__item\">\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"360\" height=\"360\" src=\"https:\/\/www.crownoil.co.uk\/wp-content\/uploads\/2023\/04\/Glenn.jpg\" alt=\"\" class=\"wp-image-111278\" srcset=\"https:\/\/www.crownoil.co.uk\/wp-content\/uploads\/2023\/04\/Glenn.jpg 360w, https:\/\/www.crownoil.co.uk\/wp-content\/uploads\/2023\/04\/Glenn-300x300.jpg 300w, https:\/\/www.crownoil.co.uk\/wp-content\/uploads\/2023\/04\/Glenn-150x150.jpg 150w\" sizes=\"auto, (max-width: 360px) 100vw, 360px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-crownoil-column columns__item\">\n<h3 class=\"wp-block-heading has-blue-color has-text-color\">Glen &#8211; Technical Manager<\/h3>\n\n\n\n<p>Glen works at Crown Oil as Technical Manager, adding further knowledge to the vastly experienced technical team. In particular, Glen works on analysing the current and potential new feedstocks coming into the company with a view to developing potential new revenue streams for the company.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-crownoil-content-spacer content-spacer\">\n<h2 class=\"wp-block-heading\">Onsite testing facilities<\/h2>\n\n\n\n<p>Our chemists can test your fuels at our state-of-the-art laboratory at our headquarters in Bury, Greater Manchester and provide you with the tools you need to protect your business from the consequences of contaminated fuel.<\/p>\n\n\n\n<p>Following this, we can provide a wide range of planned preventative maintenance services to help avoid the costly consequences of business downtime. These include:<\/p>\n\n\n\n<ul class=\"wp-block-list tick-list\">\n<li>Fuel testing<\/li>\n\n\n\n<li>Fuel polishing<\/li>\n\n\n\n<li>Fuel uplift &amp; transfer<\/li>\n\n\n\n<li>Industrial tank cleaning<\/li>\n\n\n\n<li>Non-destructive testing<\/li>\n\n\n\n<li>Tank decommissioning<\/li>\n\n\n\n<li>Emergency oil spill response<\/li>\n<\/ul>\n\n\n\n<p>To learn more about our environmental services and how we can help your business, visit our&nbsp;<a href=\"https:\/\/www.crownoilenvironmental.co.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Crown Oil Environmental<\/a>&nbsp;division for more detailed information on the environmental support we can provide your fuel-dependent business.<\/p>\n\n\n\n<p>Or, feel free to contact our expert fuels team for further advice and assistance by calling us on <a href=\"tel:03301231444\" class=\"rulertel\">0330 123 1444<\/a>.<\/p>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<div class=\"wp-block-crownoil-content-spacer content-spacer\">\n<h2 class=\"wp-block-heading\" id=\"h-online-resource-hub\">Online resource hub<\/h2>\n\n\n\n<div class=\"wp-block-crownoil-cards cards\">\n<a class=\"wp-block-crownoil-card cards__item\" href=\"https:\/\/www.crownoil.co.uk\/guides\/\"><h3 class=\"cards__title\">Oil Guides &amp; Information<\/h3><div class=\"cards__description\"><p>Looking for expert advice on oils and lubricants? Check out our oil guides and information below from a team of industry specialists.<\/p><\/div><span class=\"accent-link\">View our guides<\/span><\/a>\n\n\n\n<a class=\"wp-block-crownoil-card cards__item\" href=\"https:\/\/www.crownoil.co.uk\/faq\/\"><h3 class=\"cards__title\">Fuels &amp; Oils FAQs<\/h3><div class=\"cards__description\"><p>To help answer any queries you may have, we\u2019ve pooled the collective knowledge of our team and many years of experience to bring you our FAQs.<\/p><\/div><span class=\"accent-link\">View our FAQs<\/span><\/a>\n\n\n\n<a class=\"wp-block-crownoil-card cards__item\" href=\"https:\/\/www.crownoil.co.uk\/news\/\"><h3 class=\"cards__title\">News &amp; Industry Updates<\/h3><div class=\"cards__description\"><p>Our latest news articles and updates on our products and services.<\/p><\/div><span class=\"accent-link\">View our news<\/span><\/a>\n\n\n\n<a class=\"wp-block-crownoil-card cards__item\" href=\"https:\/\/www.crownoil.co.uk\/downloads\/\"><h3 class=\"cards__title\">Downloads &amp; Spec Sheets<\/h3><div class=\"cards__description\"><p>Discover our range of downloadable documents and forms.<\/p><\/div><span class=\"accent-link\">View our downloads<\/span><\/a>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<div class=\"wp-block-crownoil-content-spacer content-spacer\">\n<h2 class=\"wp-block-heading has-hvo-green-color has-text-color\">Renewable fuels technical support<\/h2>\n\n\n\n<p>Crown Oil is one of the largest suppliers of Hydrotreated Vegetable Oil (HVO) in the UK. We&#8217;ve not only switched our entire fleet to the advanced renewable diesel but we&#8217;re also working with a wide range of businesses to ensure the seamless transition to the drop-in clean burning fuel. <\/p>\n\n\n\n<p>Our renewable fuels specialist team is working with UKIFDA, OFTEC and a range of additional industry bodies to help convince the government to accept HVO fuel as a viable alternative to fossil fuels.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-crownoil-content-spacer content-spacer\">\n<div class=\"wp-block-crownoil-tiles tiles\">\n<a class=\"wp-block-crownoil-tile tiles__item\" href=\"https:\/\/www.crownoil.co.uk\/environment\/crown-hvo-fuel-benefits\/\"><span class=\"tiles__text\">How HVO overcomes regular diesel&#8217;s instability and environmental setbacks<\/span><\/a>\n\n\n\n<a class=\"wp-block-crownoil-tile tiles__item\" href=\"https:\/\/www.crownoil.co.uk\/news\/how-renewable-fuels-can-help-achieve-net-zero\/\"><span class=\"tiles__text\">How HVO offers an immediate and cost-effective solution to decarbonisation<\/span><\/a>\n\n\n\n<a class=\"wp-block-crownoil-tile tiles__item\" href=\"https:\/\/www.crownoil.co.uk\/case-studies\/\"><span class=\"tiles__text\">The businesses that are leading the way to net zero: HVO case studies<\/span><\/a>\n\n\n\n<a class=\"wp-block-crownoil-tile tiles__item\" href=\"https:\/\/www.crownoil.co.uk\/wp-content\/uploads\/2021\/11\/Introducing-Crown-HVO-Fuel_.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"tiles__text\">Crown HVO brochure download<\/span><\/a>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-crownoil-content-spacer content-spacer\">\n<p><strong>To learn more about our environmental services and how we can help your business, visit our\u00a0<a href=\"https:\/\/www.crownoilenvironmental.co.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Crown Oil Environmental<\/a>\u00a0division for more detailed information on the environmental support we can provide your fuel-dependent business.<\/strong><\/p>\n\n\n\n<p><strong>Or, feel free to contact our expert fuels team for further advice and assistance by calling us on <a href=\"tel:03301231444\" class=\"rulertel\">0330 123 1444<\/a>.<\/strong><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":124,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-140","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Technical Support for Fuels &amp; Lubricants Customers | Crown Oil<\/title>\n<meta name=\"description\" content=\"Looking for Technical Support for Fuels &amp; Lubricants? 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